In the heyday of unionization, unions were representing workers who actually had some skills, workers who could not easily be replaced, because their skills were needed to do their jobs, and it took a long time to develop those skills. Perhaps, just perhaps, pulling a cup of coffee isn’t that difficult a skill to learn?
Well, perhaps being polite is harder to learn than pulling a cup of coffee!
All OCF Coffee House locations close permanently, a week after workers moved to unionize